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Debt Solutions Manager job in Burnaby

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Job Ref:  340a2910
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  British Columbia
City:  Burnaby
18/10/2016 23:23
Job Description:

We are hiring for a Debt Solutions Manager!Company Information
Our Company is a financial services firm that offers practical solutions to complex financial problems. We have a reputation for responsiveness and results. We are a customer centric organization.
Our Company deals with individuals and families in financial difficulty. Our services are promoted under the R-Plan, a three-step process to rebuilding a financial future. The R-Plan embodies our service offering to review a client's situation, provide relief and educate people in rebuilding their financial futures. For over 35 years, the firm has distinguished itself as a leader in this profession and employs more than 180 in 50+ offices in Ontario and British Columbia.
Position Summary
The position of Debt Solutions Manager involves meeting with potential clients to review their financial situation and recommending a solution involving one of the services we offer.
Major Responsibilities:

Responding to initial contact from insolvent persons by telephone, e-mail, etc.; meeting clients face-to-face or in telephone meetings, understanding their particular needs and matching those to one of our solutions where it is in the client's best interests;
Liaison with the centralized teams that handle most initial calls and web inquiries and other departments;
Draft documentation and input data in appropriate systems;
Retaining the critical relationship with the debtor during the administration of the estate including handling communication of material issues to the debtor;
When licensed to do so, performing BIA Counseling as required;
You are encouraged to develop your practice in any region where we practice as none of our territories are considered exclusive;
Familiarize yourself with all products and services offered by Farber Financial Group and make those services available to your referral network as opportunities present themselves;
Clearly document client situations to facilitate subsequent data processing in the back office; and
Attend training, team meetings, and Firm events as required.


High School Diploma
Two years of post-secondary education with strong emphasis on business skills preferred


2-4 years successful strategic sales experience would be an asset.
Completion of Insolvency Administrator's Course would be an asset but is not required.
Consumer insolvency practice experience is an asset.
Valid British Columbia driver license and a reliable, licensed and insured vehicle.
Ability to travel to head office in Toronto to attend meetings and training if required.
Willing to accommodate clients for evening or weekend appointments as necessary to maximize opportunities.

Knowledge/Skills and Ability:

Excellent listening, selling and closing skills in the context of our highly professional and ethical standards.
Demonstrated track record in achieving sales quotas and results orientated attitude.
Strong interpersonal and negotiations skills.
Proficiency in personal one-on-one marketing; experience in building trust and maintaining long term referral relationships.
High personal standards of integrity, honesty, empathy and trustworthiness.
Co-operative team player with an unwavering focus on customer service.
Well organized and detail-oriented so that the paperwork flowing from a successful sale can be effectively dealt with by our back-office infrastructure.
Assertive, confident, enthusiastic, and have a passion for sales and an entrepreneurial spirit.
Assume personal ownership and responsibility for your work and actions.
Able to work independently to meet objectives, goals and timelines.
Excellent time management and organizational skills to ensure clients' needs are being actively heard and met.


Base salary + incentive
Annual profit share

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Farber Financial and its entities will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Company Description:

About Regis and Smith

While we primarily specialize in permanent placements of great people with great companies we also provide our business clients temporary staff to fill in for vacation and sick days as well to supplement their permanent workforce to meet high demand production times.

We serve both our business and job seeker clients with honesty and respect to fulfil each parties expectations and needs.
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