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Software/IT Trainer job in Cheadle

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Job Ref:  204709811
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Cheadle
Salary:  £20000 - £24000/annum
21/10/2016 03:37
Job Title: Software/IT Trainer
Salary: £20,000 to £24,000
Location: Cheadle

My client is looking for a Software/IT Trainer to provide training for their customers. You will be training new and existing customers on all of their software products.

Assigned daily tasks:

Driver training where required.
Operator and management training.
Online remote training.
Creating and updating documentation and training videos.
Testing and documentation of new products.
Training colleagues on products.
Assisting Project Engineers throughout installation process.

Other general responsibilities include:

Diagnosing and resolving engineers issues
Swiftly escalate any customer complaints or issues to company management
Maintain and develop technical knowledge in line with Product development

Essential skills:

Demonstrable Support & Project based working ethics.
Good Computer literacy skills.
Experience of customer training.

Desirable skills:

Document writing.
Website manipulation.
Formal testing experience
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