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Photocopier Technology Desk Support job in Milton Keynes

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Job Ref:  204706177
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Buckinghamshire
City:  Milton Keynes
Post Code:  MK9
Salary:  £25000/annum
21/10/2016 02:21
Photocopier, Technology, Networks, Troubleshooting, Scanning, Printing, Help Desk, Advisor, Remote Support

Title: Photocopier Technology Desk Support

Location: Milton Keynes, Buckinghamshire

Duration: Permanent

Salary: £25,000 per annum plus laptop, phone and tools

Holiday: 31 days holiday per annum

An exciting opportunity has arisen to join a rapidly growing supplier of photocopier and printer solutions as a Photocopier Technology Desk Support.

As a Photocopier Technology Desk Support, you will be assisting new and exisiting clients with setting up machines to print on their network and troubleshooting any network issues remotely via the telephone, although you will be required to fix faults on site on occcasions within the Bucks/Herts/Northants/Beds area.

The ideal candidate will be proficient in:

•Communicating confidently and clearly to customers
•Setting up machines to print on the network, preferably Konica Minolta and Samsung MFDs.
•Adding new users to print
•Setting up scanning
•Troubleshooting network issues
•Telephone and remote support
•Good customer service skills
•Field Service Experience
•Call Planning

This role is mainly office based, although some work out in the field will be required.

To be considered for this role, you will need superb communication skills, both written and verbal, strong organisational abilities and good decision making skills. Previous knowledge of fixing faults on site is highly desirable.

A full driving licence is also essential.

If you would like to be considered for this exciting opportunuty then please forward a CV to the email provided. Alternatively please call MPI LTD on the number shown for more information
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