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IT Support Engineer - Cowley job in Oxford

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Job Ref:  204706023
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Oxfordshire
City:  Oxford
Post Code:  OX4
Salary:  £25000 - £27000/annum
21/10/2016 02:21
Our client has been providing local businesses with outstanding IT support for more than 20 years. They are now currently recruiting for an experienced, IT Support Engineer. Our client specialises in IT support, software development and the recommendation of new technologies to their clients. This role is on a part time or full time basis (8hrs per day).

Key Duties:

Receiving and responding to problems from customers via email, phone and chat
- Identifying, researching, and resolving customer issues using available resources
- Following-up on customer problems not immediately resolved
- Recommend solutions to fulfill requirements and solve problems
- Providing support to junior IT engineers
- Development of proactive monitoring and support strategies to lighten overall workload

Experience required in some or all:

- 1 year + experience working in a similar role
- Microsoft Server and Desktop operating systems (2003/2008/2008R2/SBS/2012 Server/XP/Vista/7/8)
- Core Microsoft Infrastructure technologies and solutions (Exchange, IIS, AD, RDS)
- Virtualisation
- Hyper-V, VMWare
- Backup technologies
- Server hardware maintenance and troubleshooting
- Firewalls (Sonicwall, Watchguard, Sophos UTM)
- Office 365

On top of a generous salary of £25K- £27K pa, the Engineer will enjoy:

* A very friendly, inclusive and supportive culture
* A range of job benefits
* Ability to work with varied and interesting systems

To be considered for this role, please apply today
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