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Helpdesk / Service Desk Analyst job in South West London

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Job Ref:  204704960
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  London
City:  South West London
Post Code:  SW1
29/09/2016 03:45
Job Description

Exceptional luxury travel company seeks a new IT Helpdesk Analyst to join a growing team that provides IT support to offices and resorts across the UK and overseas.

Based in Surbiton and benefitting from excellent training, the successful Helpdesk Analyst will have at least six months experience providing desktop support within a busy Helpdesk / Service Desk environment. Specifically supporting Active Directory, MS Exchange and Windows 7.

Working within a supportive team, you will benefit from regular days training, developing your skillset and shaping your IT career in the direction that best suits you. Working in a broader IT Infrastructure support team, you will benefit from the active support of senior members of the team, assisting them and learning new skills through project based work when appropriate.

The Helpdesk Analyst will be an effective team player and possess excellent communication skills for use in providing excellent levels of service to a diverse workforce. Technically, you will have demonstrable experience of Active Directory, MS Exchange 2007, Windows 7 and the full MS Office Suite. Experience of supporting Mac hardware and software would be beneficial.

This is a fantastic opportunity to join a world leader in travel and work within a friendly and supportive environment where learning new skills is actively encouraged. In reward for your high levels of Service Desk support you will be rewarded with a competitive starting salary, 25 days holiday, a pension and life assurance.

Keywords: Helpdesk, Desktop Support, 1st Line Support, Service Desk Support Analyst, IT Support, Active Directory, MS Exchange 2007, Windows 7, MS Office Suite

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