|Job Ref:||EMP361822||Employer:||Matchtech Group plc.||Industry:||Civil and Structural||Country:||United Kingdom||County/State:||London||City:||London||Address:||Salary:||£28,000 - £35,000/year||Post Date:||20/10/2016 21:32|
My client is looking to appoint a Network Optimisation Engineer for their operations in the London region.|
The successful candidate will be degree educated with water industry experience, an in depth knowledge of hydraulic principles.
What makes this role unique?
This is an exciting opportunity to work in a busy operational environment. The Network Engineer is the asset owner for a large portion of the clients potable network, typically serving between 200,000 – 300,000 properties, who is tasked with achieving key operational and regulatory targets, this is vital for our client to maintain and improve its status at a time when the business faces unprecedented challenges from a Customer Service and Leakage perspective, ensuring we deliver acceptable levels of service in terms of pressure, interruptions to supply and to limited disruption during the numerous repair, maintenance and construction activities that you will be a key stakeholder in. It is therefore a preferred requirement to be fully conversant with our clients corporate systems: SAP, WAMI, Netbase, Pi, AORTA, Viewtool, NMT, ARC GIS, and Z-One, will have an in depth understanding of the regulatory measures relating to customer satisfaction, customer low pressures and interruptions to supply. It is preferred that the candidate will have extensive experience concerning industry best practice in relation to valve operations, water quality, leakage management, mains commissioning and the management of unplanned events. The candidate will be able to demonstrate this when risk assessing activities being carried out on the network. It is a mandatory requirement to have a degree in a suitable discipline and relevant industry experience with an in depth knowledge of hydraulic principles.
What is the purpose of the role?
To work in conjunction with the Network Optimisation Analyst to manage access to the clean water network. The Network Optimisation Engineer will develop and implement a sustainable longer-term strategy to run a calm network within regulatory requirements with high area reporting availability, other aspects to the role include working closely with the leakage team and to other internal stakeholders, take the lead in managing network issues during unplanned emergency events and support business change initiatives.
What will this role involve?
- Monitor, investigate and resolve pressure issues, complaints and escalations as highlighted either directly by the customer or by alarming Critical Pressure Points, understanding areas and developing solutions to individual problems.
- Manage the District Metered Area (DMA) and District Meter (DM) availability issues. Explain variations against target, including action plans to maintain and improve position.
- Facilitating engineering and customer led projects.
- Management of unplanned emergency events with a view to mitigating against adverse effects to the customer, Supply Interruptions (SI4/SI12), water quality, brand image and levels of compensation paid to the customer due to disruption via the Customer Guarantee Scheme (CGS)
- Risk Analysts in the timely completion of risk assessments required for the work impacting the clean water network, for example the repair of leaks, the operation of assets on the network, installation/replacement of fire hydrants and other rechargeable work.
- Co-ordinate logging of pressure managed areas and management of information.
- Ensure all network operations follow current signed off Asset Management Procedures and that the Risk Assessment process is properly implemented and monitored in a timely fashion.
- Assist with analysis of long term network issues such as excessive head loss, low flows, area integrity, network resilience.
- Formulating operating strategies in conjunction with the water control centre and highlighting instances of non compliance, balancing the competing drivers of leakage reduction and customer pressure
- Evaluate and analyse operational information, understanding data integrity difficulties, to resolve basic problems.
- Fullfil our of hours co-ordinator responsibilities.
What skills are we looking for?
The successful candidate will be degree educated with industry experience, an in depth knowledge of hydraulic principles. It would be preferred if the candidate was conversant with our clients corporate systems: SAP, WAMI, Netbase, Pi, AORTA, Viewtool, NMT, ARC GIS, and z-one, will have an in depth understanding of the regulatory measures relating to customer satisfaction, customer low pressures and interruptions to supply, also prior experience concerning industry best practice in relation to valve operations, water quality, leakage management, mains commissioning, DG2, Supply Interruptions (SI4/SI12), DMA management and the management of unplanned events. The candidate will be able to demonstrate this when risk assessing activities being carried out on the network.
Strong communication skills are needed and confidence when negotiating with internal stakeholders in this post. It is essential that the candidate possess good analytical, problem solving, reasoning and negotiating skills.