Search Jobs

Hold CTRL to choose multiple sectors (up to 3)


Hold CTRL to choose multiple sectors (up to 3)

Emergency Dispatch Operator job in Aurora

  • Show me jobs like this one
  • More jobs from this recruiter
  • Email this job to a friend
  • Print this job
Job Ref:  1618865
Employer:  Tyco
Country:  United States
County/State:  Colorado
City:  Aurora
20/10/2016 22:11
Welcome To A World Where everything is safe, comfortable, & sustainable
Join our JCI Team as an Emergency Dispatch Operator!!!!

Training Start Date: Wednesday, November 2, 2016
Tentative Training Time: 3:00PM - 11:30PM M-F for 5 weeks
*Must be flexible to work Swing Shifts
* Bilingual in both Spanish/English a plus*

Position Summary:
Responsible for monitoring and dispatching proper authorities for National Account alarms and contacting appropriate responsible parties.

  • Monitors system for alarm signals and responds to alarms using the information provided in instruction screens.
  • Places necessary outgoing calls to verify an alarm, dispatches the proper authorities, and notifies responsible parties.
  • Properly documents alarm handling procedures within the alarm screens.
  • Completes alarm processing in accordance with departmental procedures

High school diploma or GED required.

  • Minimum of six (6) months of call center experience; one year or more call center experience preferred OR
  • 1-2 years customer service experience
  • Excellent communication skills.
  • Able to type between 30 - 35 wpm.
  • Basic knowledge of computer applications.
  • Ability to Work Efficiently Under Pressure
  • Strong Problem Solving skills.
  • Strong organizational skills.
  • Bilingual in Spanish strongly recommended but not required
To learn more about Johnson Controls please visit: NA

JCI offers a highly competitive compensation and benefits plan including medical, dental, prescription coverage, flexible spending accounts, paid life insurance, matching 401(k), ongoing training, tuition reimbursement and more. And because we're part of JCI, we can prepare you for a career on a global scale.

Copyright © Rengineeringjobs.com Job Board 2011  | Powered by JobMount Job Board Software