|Job Ref:||b2d17c9f||Employer:||Direct Solutions - Canada||Country:||Canada||County/State:||British Columbia||City:||Richmond||Address:||Post Date:||11/10/2016 08:47|
Title: - Operations Coordinator Industry: Environmental Consulting - Waste & Recycling RecycleSmart Solutions is seeking a full-time operations coordinator to join our growing team. RecycleSmart Solutions is a B2B Vancouver-based consulting firm that works with businesses spanning a broad range of industries across Canada. RecycleSmart Solutions develops innovative, customized solutions which enable our clients to connect business and sustainability initiatives, specifically targeting waste and recycling operations. We offer no cost, no risk opportunities for our clients to engage in our process. Our objective is to reduce their waste generation and implement cost reduction strategies, ultimately creating positive impacts on the economic, social and environmental aspects of their business. You are an open-minded, flexible and adaptive person who is aware that change is a constant in a company's competitive marketplace. As an operations coordinator professional you are self-directed, confident, possess a strong work ethic, reliable and willing to broaden your skill set - a true RecycleSmart representative in speech and action. We believe in promotion from within and offer outstanding opportunities to career-oriented people interested in a future with our growing company. Job Description This position will require the successful applicant to wear several hats, making the position very dynamic and exciting! As an operations coordinator, the person in this role will be primarily responsible for executing exceptional customer service related to the day-to-day operations, which includes dispatching and coordinating service requests, responding to customer and vendor inquiries by phone and email; data entry and data analysis pertaining to waste and recycling information gathered from our client database. Administrative duties may include: creating content for monthly newsletter; managing vendor relations; remote and/or on-site project management for new or existing zero waste projects; contribute to the company's marketing strategies, which may include business development and social media campaigns. Previous experience in the waste and recycling industry will be a very valuable asset to bring to this position. Position Duties · Execute requests for waste and recycling services by phone or email; · Data entry and analysis relating to waste and recycling metrics for future and existing clients; · Communicate and update existing clients regarding their waste and recycling metrics using internal reporting which will be entered and maintained by you; · Develop and implement customized environmental awareness programs for new and existing clients; · Analyze and interpret environmental samples and data relating to waste and recycling metrics; · Prepare and send out marketing materials for new and existing customers; · Respond to customer inquiries via phone and email in a timely manner; · Update social media channels (Twitter, Facebook and blog); · Enter new & edit existing customer data in CRM to ensure all customer data is current and accurate; · Communicate in a professional manner with team members, existing and potential clients, and the general public; · Perform other duties as assigned. QUALIFICATIONS Education and ExperienceHigh School Graduate Required; Post-Secondary Education an asset;Two years of previous customer service experience required;Experience in social media tools, platforms and practices;Previous experience in the waste and recycling industry;Fluent in verbal and written english. SkillsHands-on team player with excellent people skills and professional phone etiquette;Superior organizational ability and time management skills;Ability to multi-task while maintaining highest standards of accuracy and quality;Detail oriented and accurate in execution, ability to work well under pressure and with minimal supervision;Thrives in a fast-paced work environment, maintains a positive frame of mind and sets an example of professionalism for other employees;Demonstrated analytical, organizational, and problem-solving skills;Computer Skills - MAC OS; Microsoft Applications including power point, word and an above average utilization of Excel; Working ConditionsWeekdays during regular business hours;May be required to occasionally work on the weekend for event(s);Casual work environment;Great access to transit;Role requires the ability to work under pressure and multi-task. Reports to: Director of Operations, RecycleSmart Solutions Hours: Full Time, Contract Position for One Year with option to renew. Start Date: October 24 2016 Send resume and cover letter to people "at" NA
At RecycleSmart, we are passionate about our work and the real-life benefits we create for our customers, our community and our environment. We are seeking a highly motivated person to join the team of one of Canada'Âs fastest growing companies.