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Career Coach job in Sheffield

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Job Ref:  DE00633
Employer:  Interserve
Job Type:  Permanent
Country:  United Kingdom
County/State:  Yorkshire
City:  Sheffield
Post Code:  S1
14/10/2016 00:05
Hourly Rate Bands N/A Salaried/Hourly-Paid Salaried

Job purpose
The Career Coach is responsible for providing our customers with an induction into the Interserve learning and employment programmes and undertaking robust initial assessments and diagnostics that will result in a high quality individual learning plan with progress reviews and exit interviews.

Career Coaches will provide individual and continuous support with high quality information, advice and guidance including a combination of personal planning, mentoring, coaching, counselling and on-going one to ones. Career Coaches will work with customers to build independent learning skills, employability skills, potential and resilience.

Career Coaches are ultimately responsible to get all participants into one of the following progression outcomes:
• Employment;
• Unpaid Employment;
• Education;
• Apprenticeships; or
• Traineeships

Knowledge skills & experience
We are looking for caring, motivating and supporting candidates who have the passion, drive and enthusiasm for making a positive impact whilst working closely with young customers throughout their journey, with the following experience as a minimum:
  • Relevant NVQ Level 3: Information, Advice and Guidance or equivalent
  • Level 2 in Key Skills Literacy and Numeracy or equivalent
  • IT Skills
  • Knowledge of local authority provisions or equivalent
  • Experience in coaching and mentoring young people
  • Knowledge and experience of assessment and training tools
  • Ability to manage your own time and caseload
  • Strong organisational and communication skills
  • Previous experience within a Key Worker/Learning Mentor/Case Manager role
  • Proven achievements of sourcing and closing new business opportunities
  • Proven evidence of working and meeting KPIs and targets
  • Experience within a target driven environment
  • Solutions focused approach to problem solving

Working for us, you'll need to be a people person and you will be representing and promoting of our values.
Owing to the nature of this position, any offer of employment with Interserve Learning & Employment will be subject to a satisfactory check from the Disclosure and Barring Service.
We are committed to providing services which embrace diversity and which promote equality of opportunity. We also offer a guaranteed interview scheme for applicants with a disability who meet our minimum selection criteria.

About the company
Interserve Learning & Employment is an organisation created through the successful bringing together of esg and Interserve Working Futures (IWF). The subsequent combined business has a strong position in the education, skills and employability markets, with a significant share of the Work Programme and delivery across the country as one of the largest private sector suppliers of Apprenticeships.

Our ever-expanding team, of over 700 dedicated people, provides tailored support to help individuals in a range of situations: including young people leaving school and looking for the first step in their career, people in work who need help to progress through in-work training, people who have an illness which has prevented them from completing their journey into employment, and people who are ex-offenders wanting to turn their lives around, get back to work and re-join society. Whatever challenges someone faces, when they come to us, they receive flexible support to make sure they get the right help for them.
Joining Interserve Learning and Employment comes with a variety of benefits, including generous holiday entitlement, company sick pay, healthcare and pension schemes and a full 6 weeks' salary during maternity leave. We also have MyInterserve Perks, an online discount scheme, which on average is worth up to £1000 per employee - NA
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