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Administrator job in Bishops Stortford

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Job Ref:  204710952
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Hertfordshire
City:  Bishops Stortford
Post Code:  CM23
Salary:  £18000 - £21000/annum plus bonus
24/10/2016 10:43
Administrator- £18,000-£ 21,000K plus bonus

We are a fast growing IT and communications company. The main purpose of this role is to provide administration support to our vibrant company.
The role will involve:-
• Communicating effectively with clients and colleagues by telephone and face to face
• Accurately maintaining internal databases with client data
• Raising accurate, comprehensive work requests for the engineering department
• Quality monitoring and procedure improvements
• SLA and service monitoring and reporting
• The comprehensive on boarding of new clients
• Sales support
• Answering client calls by telephone in a timely manner
• Admin support to the company Directors
The ideal candidate will:
• Be passionate about customer service
• Be able to handle occasional challenging customer conversations
• Prioritise effectively under pressure
• Be proactive and helpful
• Be an excellent communicator
• Flexible and adaptable in the role
• Have high standards of accuracy
ITVET have an excellent reputation within our sector, and are growing fast. We offer an excellent salary and benefits package commensurate with experience and training opportunities to help develop skills and knowledge. We do work hard but also have great fun, with a full varied social events calendar
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