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1st Line IT Support Engineer job in Sidcup

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Job Ref:  204710458
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  London
City:  Sidcup
Post Code:  DA14
Salary:  £18000 - £22000/annum Plus overtime and commission
30/09/2016 04:11
1st line telephone & remote support of an established base of business clients, utilising windows server / Mac OSX based networks with a typical size of 1 - 75 users.

The ideal candidate for this role will be a confident individual, who has a keen interest in learning and enthusiasm to progress, as well as reasonable level of technical knowledge. Initiative to fault find, team working skills, along with a good phone manner and the ability to deal with customers face to face is key to the role.

Prior experience within the industry is necessary to the role. A driving license and access to a car is preferable, but not necessary.

Tasks will include:

Desktop & Basic Network Troubleshooting / Fault Finding
Desktop & Basic Network Installation / Administration
Server Maintenance & Change Management

Required Technical Knowledge:

Windows 7 / 8 / 10
Microsoft Office Packages
Printer Configuration

Preferred Technical Knowledge:

Basic IP Networking
Router Administration / Configuration
Windows Server 2008, 2012 & SBS
Office 365 Administration

Our company is based in Sidcup, Kent and we are a steadily growing IT support business. Our other areas of business include networking, server installation, cloud services, software / website design and development. Our partner company specialises in all areas of telecommunications
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