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Software Support Analyst - Data/Software/Helpdesk - Rochester job in Rochester

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Job Ref:  204715705
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Rochester
Salary:  £22000 - £28000/annum bens
22/10/2016 03:25
Software Support Analyst Required for an international software house based near Rochester, Kent.

Ideally you will have intermediate to advanced data analysis skills using Excel. It will also be essential to have solid experience of presenting analysis and report findings to Senior Management and a good technical aptitude to help with describing faults to technical experts. You will also be a strong team player with good work ethics, excellent interpersonal and communication skills.

This is a very customer-facing role with the responsibility to keep the customers' solution functioning and being
proactive when it comes to finding trends and faults with the customers ́ products/solutions. The successful candidate will be responsible for all client communication of a technical nature. They will be supported by a team of technical experts to assist with resolving issues.

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