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Customer Service Representative - Full Time/Entry Level job in Ottawa

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Job Ref:  e4e9dcec
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  Ontario
City:  Ottawa
11/10/2016 08:48
Job Description:

The Job Window is currently looking for an entry level individual with a customer service background for their full time Customer Service Representative position. For this position, our client has found that candidates who have worked in retail, restaurant, hospitality or customer service industries excel as they have the people skills to provide the "personal touch" that the company is known for. This company specializes in areas of customer renewal, customer retention and customer acquisition.

This firm is the leader in the marketing industry and specializes in tailoring customer service to the character of the client and company culture. Representing the largest gourmet food, fashion/beauty/cosmetics, telecommunications and household product companies in North America, it is a priority for our client to provide the best customer service with high professionalism and to maintain and build quality relationships. This job is full-time and involves in-person interaction with customers.
This firm's niche has been their ability to act as the liaison between major clients and their customers. Through their unique, relationship-oriented approach, they have been able to provide clients tremendous results and an increased market share.
This firm prides themselves on their competitive, but extremely friendly and family-oriented work environment. Their culture promotes constant personal and professional growth, based on principles of respect, trust and challenge. They are now striving to train the most capable and skilled individuals to help acquire new clients, grow into new markets and develop new campaigns. They provide full training and career advancement in this globally expanding industry.
Approach customers and understand how needs can be met by products and services offeredManage in-store service eventProvide exceptional customer service and consultation adviceFacilitate administrative tasks and customer schedulingAdditional tasks as required Due to recent expansion, our client is willing to train a highly motivated individual for management, customer service and lead generation opportunities, but they must be willing to train in an entry level position. This opening is ideal for college graduates or professionals with customer service experience looking for a career change because this is an entry level position in a brand new industry.
Benefits of the Customer Service Representative​ Position:
Comprehensive Paid Training by a National ManagerNational and International Travel for Company EventsOpportunity For Community and Charity InvolvementFlexible SchedulingNumerous Advancement Opportunities
Experience in customer service and associated fieldsAbility to adapt to a variety of peopleWinning attitude and dedication to ensuring customer satisfactionPositive attitude and ability to work well within a team environmentBackground in Retail or RestaurantLeadership skills
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