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Photocopier Engineer job in Darwen

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Job Ref:  204721682
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Darwen
Post Code:  BB3
Salary:  £22000 - £25000/annum
24/10/2016 03:24
An independent and well established Managed Print Services provider is currently looking to recruit a Ricoh Field Service Engineer to cover parts of Lancashire.

The Person
An experienced Field Service Engineer with a strong background in the service and maintenance of photocopiers, printers and multi functional devices
Recent experience on Ricoh devices coupled with basic networking experience
Excellent communications skills and a Full UK Driving License are essential
Candidates will be field based engineers so need to have a good knowledge of the area

The Role
To service, repair & install various types of equipment and to connect to the clients network where required
To provide first line trouble shooting, working in accordance with the minimum call procedures and best practices guides
To achieve a high first time fix rate and minimum recall
To provide customer product instruction and training
Work closely with the customers considering their business needs and requirements to ensure the maximum productivity is achieved
Ensure that technical issues are escalated using the correct process

The Company
An independent Managed Print Services and Office Equipment supplier that partner with Ricoh, priding themselves on excellent customer service with a strong reputation in their local area.

The Benefits
The company are offering a basic salary of between £22,000-£25,000 + company car, company bonus and a pension scheme.
The company pride themselves on their exceptional reputation on providing an excellent service
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