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Field Service Manager job in Derby

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Job Ref:  204723017
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Derbyshire
City:  Derby
Post Code:  DE1
Salary:  £30000 - £34000/annum Car allowance
02/10/2016 04:04
Field Service Manager - Derby - £30-34k plus car allowance

ECS Recruitment have a fantastic opportunity for a Field Service Manager to join one of our prestigious clients.

The ideal candidate will come from an EPOS/retail background, will be commutable to Derby and have experience of managing a large number of field engineers,.

Main responsibilities will include:
To manage and support the field engineers
Management the training and recruitment of engineers
Act as a senior point of escalation
Provide performance reports
Implement Service improvement plans and cost reductions
Coordinate health and safety policies

Required skills

* An interactive and team driven approach.
* An analytical and progressive approach to problem solving.
* Commercially astute and cost aware.
* Proven experience within a pressurised field service delivery environment
* Working closely with customers at all levels and meeting customer satisfaction.
* Strong interpersonal skills with ability to communicate at all levels of the company both verbal and written.
* Ability to work in a highly pressure environment dealing with customers with non-standard working hours.
* Have a demonstrable ability to manage, motivate and develop a disparate, remote, engineering work force.

If you are interested in this position please call sally on NA or email on
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