|Job Ref:||204722311||Employer:||cv-library.co.uk||Job Type:||Permanent||Country:||United Kingdom||County/State:||Cambridgeshire||City:||Cambridge||Address:||Post Code:||CB1||Salary:||£20000 - £26000/annum||Post Date:||24/10/2016 03:22|
Product Support Engineer - Cambridge - £20,000 - £26,000|
CAMBRIDGE, United Kingdom - Our world-leading software client is seeking to recruit several experienced Product Support Engineers to help provide a first class support service to their global customer base.
Working within the product support team, you will provide outstanding technical support to external customers who require assistance on their range of products. Your role will involve resolving customer issues, liaising with relevant teams when escalating product issues, ensuring current and accurate documentation, testing new builds of software prior to general release and training staff on the product suite.
Excellent comunication and problem-solving skills
Knowledge of at least one major operating system (Windows, UNIX, Mac OS X) is essential
Understanding of the fundamentals of networking
Ideally a technical degree or relevant qualification would be ideal for this role
Experience of dealing with customers in a technical environment is also desirable
Interested? Send your CV for immediate review and further details.
THE ONE GROUP is Cambridgeshire's largest independent specialist recruitment business. With offices in Cambridge and Peterborough, our recruitment divisions include, Accountancy, Executive, HR, IT, Office and Sales & Marketing