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IT Systems Support Assistant (3rd line) job in Stevenage

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Job Ref:  204717130
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Hertfordshire
City:  Stevenage
Post Code:  SG1
Salary:  £20000 - £25000/annum
24/10/2016 11:15
Job Title: IT Systems Assistant IT (TBC)
Salary: £20,000-25,000 per annum
Location: Stevenage

A New Full Time permanent position has come available for an experienced IT Systems Assistant to join an independent business within the popular Stevenage area. This is a great opportunity to be part of their successful future as they expand their internal team!
Must be able to drive with access to your own vehicle!

Job Description
Support Business Owners with IT equipment
• Check IT Equipment at each location weekly.
• Complete travel preparation
• Have the equipment tested, prepared & delivered 48 hours in advance of travel. Make sure batteries are 100% and devices shut-down to prevent drain.
• Make sure all devices are fully up-to-date.
• Manage Anti-Spam, email whitelists & email blacklists.
• Manage NK2 Files & Outlook settings.
• Manage local systems backups.
• Check printers
• Check House Firewalls, switches and ISP connections
• Check PC Drivers
Install MS Updates IT systems maintenance
• Maintain & support servers
• Carry out weekly server health checks
• Carry out daily and weekly backups checks
• Maintain & support printers
• Maintain inventory of hardware and software
• Avaya System work
User support
• Set-up new staff
• Assist users with problems
• User support ticket maintenance
Project Work
• Assist IT Manager with server and systems maintenance
• MS Updates
• Hardware firmware updates
• MS Exchange cumulative updates
• MS Exchange database management
• Storage management (expansion, migration)
• Assist IT Manager with project work
• Assist IT Manager with systems & network expansions
Cover IT Manager/other IT Systems Assistant/Out of Hours on Call Travel Cover
Be available to assist the Business Owners & any staff on support during travel.
Be within 2 hours of FH during this cover period.
Carry mobile working equipment on your during this cover period.

Good Luck with your application. Should you be short listed for this position, a member of the Smart10 Team will be in touch with you in the next 7 working day
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