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Bilingual Customer Service Represntative job in Vaughan

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Job Ref:  ca30f55733
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  Ontario
City:  Vaughan
11/10/2016 08:50
Job Description:

Are you bilingual in French and English?

Do you pride yourself on delivering exemplary customer service by going the extra mile?

Are you a car fanatic?

Are you looking for a new career in a fast paced customer focused environment where one day is rarely the same as the next? BBA Reman has a start up mentality and seeks employees with out of the box thinking. We want drivers not passengers and as such reward staff with performance-related bonus schemes and the potential to own equity in the business.

BBA Reman has rapidly become an international market leader in the remanufacture of automotive parts, spanning 3 continents and 11 countries worldwide. As a result of our continuous growth and success we are looking for highly motivated bilingual individuals with charisma and confidence who have experience working in a fast paced sales environment, dealing with high levels of inbound customer enquiries.

The Package:

· Position: Bilingual Customer Service Representative (French/English)

· Salary: Highly competitive basic salary plus 20% monthly bonus if targets met

· Perks: Work hard play hard culture, excellent opportunity for growth and company sponsored social events

· Benefits: Comprehensive benefits package: medical, pension plan, generous paid time off & company holidays, sociable working hours: Monday-Friday 09:00-17:30

· Location: Concord, ON

The Role

· You will be the first point of contact for all inbound enquiries and will use your technical understanding to provide accurate information before securing their business.

· You will need to have great attention to detail as you will be invoicing completed jobs and liaising with our technicians for progress on repairs and stock availability to give customers the most up to date information.

· BBA Reman has a very dynamic environment and one day is rarely the same as the next. To succeed in an environment as fast paced as ours, enthusiasm and energy are a must. There'll be challenging targets to meet and plenty of responsibility to keep you busy.

· You will be assisting the Country Manager with the day-to-day running of the workshop, marketing and promoting the business.


· Fluent in both English and French

· Customer service within a busy environment

· Excellent computer skills

· Valid driver's licence

Company Description:

BBA Reman is one of the worlds leading automotive remanufacturers. The company was founded in 1993 by Chris Swan and combines engineering expertise with in-depth knowledge of the automotive industry to provide an affordable and reliable alternative to buying new electronic car parts. Originally operating from a small plant in Kent the company has expanded rapidly. Today BBA Reman is an international company with offices or operations in 11 countries spread across three continents. We are a dynamic business, always looking to expand into new areas of electronic engineering, including avionics and defence electronics.
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