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Director of Operations and Infrastructure Technology job in Toronto

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Job Ref:  ef52a32213
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  Ontario
City:  Toronto
11/10/2016 08:50
Job Description:

Ref #: 13660 Overview: Our client, a global technology leader in the online media/SaaS space, is looking for a Director of Infrastructure and Operations to provide a stable platform for its developers and customers. In this role you will have the ability to truly empower the business while you lead a team that oversees the production stack, server and network infrastructure and security. You will lay the tracks for growth and will be the champion of uptime, predictability and scalability. *Only applicants currently residing in Canada will be considered for this position* What you need to have: -Successful experience and credibility in scaling, high-availability internet-related companies -Rock solid leadership gained from 7+ years of experience in a technical operations environment, with 5+ years of staff management. Demonstrated management, leadership, decision-making, and team-building skills -Experience managing customer quality and a Service Operations Center (NOC) -Experience with delivery in an eCommerce or SaaS environment is critical -Strong understanding of Change Management, Incident Response, and Production Control -Serve as a representative of the technical operations team and evangelist to the broader organization -Experience designing and/or managing application monitoring systems -Experience creating and operating in a process oriented environment with the ability to drive change in a continuous improvement organization, experience with ITIL-based processes is strongly desired -Experience partnering directly with Engineering & DevOps across public/private cloud hosting environments -Technical hands-on experience with Virtualization, Cloud Architectures, Systems, Storage, Databases, and Networks -Understands web-based software architecture/engineering as it relates to the infrastructure and network operations -Experience with data center and cloud technologies, redundant systems, including MySQL, Tungsten, SAN/NAS, Splunk, IPSec, AWS, VMWare -Exceptional communicator, both written and oral. Must be able to communicate and collaborate effectively with many internal teams including key non-technical business stakeholders What you will be doing: -Be responsible for 24/7 operations and availability of global content delivery network and cloud infrastructure -Implement and maintain service management processes and controls to ensure quality for business objectives -Interact & engage with business leaders to ensure an excellent customer experience and champion and promote service improvements on an ongoing basis to continually improve quality and customer satisfaction -Reporting and accountability for data center change management and problem resolution -Review incident trend analysis and manage improvement with DevOps and Engineering teams -Be responsible for vendor management, working with consultants and external service providers -Hold regular service reviews with internal customers, and constantly monitor capacity, and availability needs and trends For more information please respond right away.

Company Description:

TEEMA Solutions Group Inc. (TEEMA) has become one of the fastest growing Staffing Solutions company in North America.

Our focus is delivering full-cycle staffing solutions, whether that is short term, contract or long term, permanent. We love our clients and we support them by placing quality people in the right position at the right time.

TEEMA is governed by rock solid values, a mandate to empower our members and a commitment to excellence. Our Members are the most tenured in the staffing industry, with deep and wide networks of talented resources. We are passionate about what we do. Our clients have access to a wealth of experience unsurpassed in staffing. We believe the future is about âÃÂÃÂdisrupting our industryâÃÂàand our rapid growth is evident of that (cited by Profit 50, Red Herring, INC 5000 and Branham 300).

Come join the revolution.
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