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Inbound Contact Centre Agents - $500 BONUS OPPORTUNITY! job in Saint Catharines

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Job Ref:  f881a86f6
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  Ontario
City:  Saint Catharines
11/10/2016 08:51
Job Description:

JOIN US FOR OUR JOB FAIRS ON 4/9/16 from 11a-4p as well as our job fairs on 4/13/16 from 4p-8p then again on 4/16/16 from 11a-4p at our location on 333 Ontario Street! $500 Sign On Bonus incentive through May. APPLY TODAY TO JOIN OUR GROWING SITEL FAMILY! Sitel is looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service.A job at Sitel is exciting, fast-paced, and offers many growth opportunities to advance your professional life. Job Duties: Our clients come from various industries including financial services, health/fitness, media services, retail and travel. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting. Upselling may be required. We offer:Paid professional trainingMedical and dental benefits for full-time employeesRRSP ContributionVacation and holiday payFull-time shiftsEmployee discounts with Sitel's major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers, and mobile communication companies. Requirements:Prior customer service experience preferredSelf-motivated and able to work independentlyExcellent communication skillsProfessional, articulate voiceAbility to multi-task in several computer applications while holding a conversation with a customerType 25 words per minuteEnjoy working in a fast-paced environment while maintaining a professional attitude Pay: EARN AN AVERAGE OF $15.00-$20.00/HR WITH OUR UNCAPPED INCENTIVE PLAN Career Opportunity: You deserve an opportunity that provides exceptional benefits and security with room to grow. Now is the time to take control of your future! Walk-in candidates are always welcome. Please ensure you come in from 9a-4:30pm so we can ensure you are assisted appropriately

Company Description:

As caring for customers becomes the differentiator that drives consumer engagement, Sitel is advancing its position as a world leader in outsourced customer experience innovation.

With over 30 years of industry-leading experience, Sitel as 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries.

Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences.
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