|Job Ref:||42a7d2323||Employer:||Direct Solutions - Canada||Country:||Canada||County/State:||Ontario||City:||Toronto||Address:||Post Date:||23/10/2016 09:11|
Director Consulting Services - Public Position Description This is an exciting opportunity to build and grow your career leading the delivery of innovative services and technology solutions to Government, Healthcare and Utilities within our admired Public Sector VerticalThe successful individual will have proven experience in helping public sector clients derive transformational service delivery excellence , leading strategies within multi-stakeholder, multi-tiered environments and experience providing thought leadership by defining and driving innovative, large-scale business transformations and digital transformation NA key leadership role will report directly into the Senior Vice President of the Public Sector vertical As a Director Consulting services you will be experienced in leading and providing consulting, systems integration, IP solutions, and outsourcing of IT infrastructure and applications within the Public sector. Your future duties and responsibilities The CGI Director Consulting Services (DCS) develops relationships at multiple levels within the business, operations and IT organizations at our clients (CFO, Group Head, CIO, SVP, VP, Director) to sell CGI's services and solutions. As the owner of CGI's relationship with the client, the DCS leads all aspects of CGI's business with the clients including overall sales efforts, delivery efforts in partnership with CGI delivery executives and business management activities. A successful DCS is able to develop and structure complex solutions that can include outsourcing, managed IP services, partner solutions, application development, application maintenance, systems integration, infrastructure and other related NA key responsibilities of the DCS (Public Sector) will include:• Act as CGI lead and business partner in identifying client needs and developing business process and technology solutions that solve critical issues and support organizational priorities • Build strong relationships with clients in order to better understand and proactively respond to their needs, promote CGI full services offerings and help clients meet their strategic and tactical goals. • Act as outside agent of change for our clients in order to improve services and productivity on an ongoing basis. • Provide sales leadership to account specialist business development teams supporting the client.• Lead the account team in building client account strategies and plans.• Identify solution providers with industry leading solutions for potential partnerships. • Oversee delivery activities, working with delivery executives, to ensure solutions both deliver on-time and on-budget as well as deliver on business value. Ensure that teams drive innovation and foster collaboration between client and CGI teams. • Develop a team, aligned with account growth, to evolve CGI's business within the account • Meet or exceed bookings, revenue and profit targets for the account • Accountable for managing the contract. Establish initial baseline (scope, financials, schedule) and maintain alignment across all stakeholdersClient Focused: • Establish credibility and trust across key decision makers and influencers at client organizations. • Be recognized as the client and industry expert through a clear understanding of industry best practices, and how CGI solutions support and accelerate the achievement of clients' business goals.• Assess and respond to gaps between current projects, customer needs, and industry trends/competitive offerings.• Propose and implement program modifications or enhancements based on performance analysis and client input. • Prepare and deliver Quarterly Business Reviews. Conduct internal and client governance meetings with key stakeholders• Act as the Executive Level escalation point-of-contact to ensure appropriate handling and communication of client issues. • Identify and monitor "at risk" projects and programs that could jeopardize current or future opportunities. • Service delivery & performance management (SLAs, projects)Internally Focused: • Identify new revenue opportunities and partner with Business Development and Delivery Leaders to develop strategy to drive the opportunities. • Develop and drive client business plans that include all aspects of account management including revenue, revenue growth, client satisfaction, key players, challenges, risks, and opportunities. • Actively participate with Industry Account Teams in internal discussions regarding new revenue opportunities and contract renewal process to ensure expectations are clearly understood and defined appropriately in terms of CGI's ability to meet client expectations. • Lead the Account Team to institute positive changes resulting in improved sales opportunities and account penetration. • Identify and obtain cross-department resources to successfully implement new client initiatives, program enhancements and service offerings. • Thrives in an entrepreneurial, flexible, results-oriented, performance based environment. • Resource management - attract and retain internal talent pool by fostering career development. Responsible for all aspects of resource management. Required qualifications to be successful in this role Qualifications:• 10+ years of enterprise sales or account management experience within public sector; including delivery and contract management.• Demonstrated success at collaborating, building consensus, and driving multiple projects to completion within cross-functional areas. • Expertise in management consulting or professional services offerings and go-to-market strategy. • Ability to develop and build strong productive working relationships with clients and internal stakeholders. • Ability to lead and participate in executive level business and technology discussions. • Excellent communication, interpersonal, and organizational skills. • Strong problem solving and presentation skills. • Experience Familiarity with the systems development lifecycle, methodologies, estimating, and architecture will be useful for this role • Global delivery experience• GO IT Standards• Negotiation• Facilitation• Domain expertise mandatory in Government/Public SectorEDUCATION Bachelor's degree in Management Information Systems, Computer Science or related field of study*LI-GP1 At CGI, we're a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at NA is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase NA wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals NA is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. Directeur Services Conseils - Public Job Description . Your future duties and responsibilities . Required qualifications to be successful in this role . Chez CGI, nous sommes une équipe de bâtisseurs. Chacun de nos membres (ou employés) concourt à bâtir sa propre entreprise - une firme qui regroupe 65,000 professionnels présents dans 40 pays. Fondée en 1976, CGI est un chef de file des services en TI et en gestion des processus d'affaires qui contribue au succès de ses clients. Nos clients - tout comme nos membres - peuvent compter sur nos ressources mondiales, sur notre savoir-faire, sur notre stabilité et sur nos professionnels chevronnés pour obtenir les résultats escomptés. Joignez-vous à nous. Pour en savoir davantage : NA offre est une excellente occasion de vous joindre à une équipe gagnante. CGI offre des conditions de rémunération avantageuses et des possibilités de croissance et de développement professionnel. Les avantages des membres permanents à temps plein entrent en vigueur dès le premier jour et comprennent des vacances payées, un régime de participation aux bénéfices ainsi qu'un régime de participation à l'NA aimerions remercier tous les candidats de leur intérêt pour notre organisation. Cependant, nous communiquerons seulement avec les candidats NA candidatures non sollicitées provenant d'agences de placement ne seront pas NA favorise l'équité en matière d'emploi. De plus, CGI s'engage à offrir des accommodements aux personnes handicapées, conformément à la législation provinciale. Veuillez nous indiquer si vous vivez avec un handicap nécessitant la mise en place d'accommodements raisonnables dans le cadre de notre processus de recrutement; nous collaborerons avec vous pour répondre à vos besoins. Skills Business Development / Sales Resource Development & Mgmt Reference 474702
At CGI, we are a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 68,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at NA.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.
We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.
No unsolicited agency referrals please.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.