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Technical Product Specialist job in Wrexham

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Job Ref:  204724350
Employer:  cv-library.co.uk
Industry:  Civil and Structural
Job Type:  Permanent
Country:  United Kingdom
City:  Wrexham
Post Code:  LL13
Salary:  £36000/annum
05/10/2016 02:43
Technical Product Specialist



gap technical are proud to be representing this global manufacturing business in their search for a Technical Product Specialist to work at their facility based near Wrexham

Performance Objectives

* Provide customer and dealer technical support
* Drafting management and technical bulletins for worldwide distribution
* Processing, vetting and analysing warranty claims and returns
* Liaising with suppliers and assisting in supplier recovery
* Statistical analysis of warranty data
* Assisting in the resolution and monitoring of service concerns
* Undertaking an active role with customer, dealer visits or service presentations as and when required
* Liaising with technical publications for new and existing service manuals
* Planning, writing and presenting technical product updates
* Supporting the launch of new products
* Application and installation sign off
* Resolution of potentially complex technical issues, with specific focus towards establishing the root cause
* Prioritising service concerns worldwide and working direct with the department and suppliers to resolve
* Develop and provide Specialist knowledge and support to field based service personnel

Person Specification

* A Degree/HNC in Mechanical Engineering is desirable but not essential or equivalent experience
* Proficient in the use of Microsoft office applications
* Automotive / Transmission experience
* The ability to plan and organise work schedules to meet deadlines
* Good spoken and written communication skills


Please send your CV and call Charlotte at gap technical on (Apply online only)

If you have any questions or are interested in any other opportunities we may have, please do not hesitate to contact on (Apply online only)

This vacancy is being advertised on behalf of gap technical who are operating as an employment agency.

gap technical are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability or the job.

Closing Date: 28/10/2016
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