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Trainee Industrial Print Engineer job in Birmingham

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Job Ref:  204725506
Employer:  cv-library.co.uk
Industry:  Civil and Structural
Job Type:  Permanent
Country:  United Kingdom
City:  Birmingham
Post Code:  B12
Salary:  £22000 - £24000/annum + car + fuel card + holidays
05/10/2016 02:45
Job Description

Job Title: Trainee Print Service Engineer

Location: Midlands - National coverage

Basic Salary: £18,000 - £24,000 per annum + benefits


You will be working for a Global client installing and maintaining graphic hardware products . The focus is on direct customer contact and escalations..This is a fantastic opportunity for a junior Print / copier engineer to develop their exisiting skills with a market leader.



* To repair and maintain customer graphic hardware equipment effectively and efficiently
* To solve technical issues - troubleshooting
* To carry out installations of all Graphics hardware products
* To document technical issues; ensure logging + closure of calls according to guidelines
* To assist internal and external customers (e.g. user, freelancer, colleagues from all business areas, HQ) on-site and remotely on technical questions and issues
* To follow escalation procedures
* To adhere toSLA's
* To provide hardware training and follow up as required to customers and local support agents

To work on a stand alone basis



A professional qualification in a relevant discipline (Engineering, Science) and/or relevant electro-mechanical technical qualifications.


* Ink jet exposure is essential and would ideally suit a junior Print or Photocopier FSE with minimal experience.
* Expected to work well under pressure within a team or unsupervised
* Effective communications with internal and external customers
* Problem analysis skills
* Planning + execution skills
* Be computer literate
* Good time management skills
* Become compliant with local health + safety regulations
* Out of hours support / standby arrangements may be required.
* Occasional support of customers in other countries (remote and onsite)


* Basic upto 24k
* 25 days annual leave
* Medical
* Pension
* Life assurance
* Sick pay
* Car


If you have any questions or would like to apply for this position in confidence, please follow the link below or contact Nikki on:

(Apply online only) or email
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