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Customer Repairs Co-ordinator job in Cheltenham

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Job Ref:  204732107
Employer:  cv-library.co.uk
Industry:  Civil and Structural
Job Type:  Permanent
Country:  United Kingdom
County/State:  Gloucestershire
City:  Cheltenham
Salary:  £22000 - £26000/annum
05/10/2016 02:46
Are you involved in the coordination of repairs or maintenance? Well if you are looking to make the step up into a truly global and prestigious Tier 1 Defence company then please apply. Working as part of the repairs team you will be responsible for:-
• To process Customer returns after receipt through to agreement of a repair price and returning of goods
• To issue quotations to customers taking due consideration of internal policies, procedures and authorisation limits.
• To understand and interpret the customer's requirements including quality, delivery, packaging etc. Also to ensure that these requirements are reflected throughout the product repair cycle.
• To process customer orders onto the MRP system after liaison with production to ensure an achievable delivery date is given.
• To issue order acknowledgements to the customer which accurately reflect the Company's conditions of acceptance.
• To handle customer order requires in a responsive and professional manner.

• Maintain awareness and attend training courses as applicable for the purpose of Company and self-development
• Assist in the provision of information, staff training and technical instruction as appropaiate.
• To question and where necessary challenge constructively any instruction believed not to be in the best interest of the Company or its customers.
• To satisfy the expectations and requirements of your primary customers
• To work with your suppliers to ensure the correct delivery of your requirements
• To continuously improve the accuracy and relevance of all operations associated data/information with the aim of meeting customers expectations and minimizing waste.

My client is committed to career development both within and across all businesses. If you are interested in the vacancy listed above, please forward your CV in the first instance
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