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Customer Support Representative, Spartanburg, SC, Cummins Atlantic job in Spartanburg

Engineering Jobs with Cummins Inc.
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Job Ref:  160003IA
Employer:  Cummins Inc.
Country:  United States
County/State:  South Carolina
City:  Spartanburg
05/10/2016 03:05
Performs a variety of duties in the Spartanburg service center parts and service department including greeting customers, answering parts and service calls, retrieving part numbers, processing parts sales, opening and managing work orders for the service department.
•Greeting customers, answering phones
•Opening and managing work orders for service repairs
•Establishing and maintaining a profitable relationship with customers
•Assisting and supplying customers with technical parts information
•Cross-training with the Service Department

Skills and Abilities
•Strong communication skills
•Strong computer skills
•Excellent customer service skills
•Strong work ethic
•Good problem solving and time management skills

Experience Requirements
•1-3 years Customer Service experience
•Strong communication skills (oral and written)
•Knowledge of Microsoft Word and Microsoft Excel
•Industry experience preferred
•Parts and Service experience preferred

Education Requirements
•High School Diploma or equivalent
•Valid Driver's License
•Some College or Tech School preferred

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Cummins uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit company website .
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