Search Jobs

Hold CTRL to choose multiple sectors (up to 3)


Hold CTRL to choose multiple sectors (up to 3)

Customer Services Manager (New home industry) job in St Albans

  • Show me jobs like this one
  • More jobs from this recruiter
  • Email this job to a friend
  • Print this job
Job Ref:  204735025
Employer:  cv-library.co.uk
Industry:  Construction
Job Type:  Permanent
Country:  United Kingdom
County/State:  Hertfordshire
City:  St Albans
Post Code:  AL1
Salary:  £50000/annum Excellent Benefits Package
05/10/2016 03:06
An exciting opportunity has arisen for an experienced Customer Services Manager (new home industry) to join a leading provider of high end new homes based in St Albans.

The Role:

Assisting the Customer Service Executive with the effective management, compliance, control and deployment of Customer Service Teams

Acting as problem solver being prepared to take over and manage complex issues to a satisfactory conclusion

Deputising for the Customer Service Executive when on leave to oversee the running of the Department and attending Business Improvement Work group meetings where required.

Ensuring all Group policies and procedures are being followed by the Customer Service Team

Ensuring that customer satisfaction is being delivered in line with Group and Divisional business requirements

Conducting joint Performance Development Reviews for staff under your direct line supervision

Positively influencing and enhancing operational effectiveness of the Department

The Requirements:

Exemplary customer care and communication skills

Proven management skills

Technical and experienced knowledge of NHBC warranties and standards as well as the construction process

Previous experience in House Building or the Construction industry

In return this role offers a competitive salary and full benefits package
Copyright © Rengineeringjobs.com Job Board 2011  | Powered by JobMount Job Board Software