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Service Desk Analyst / IT Helpdesk Support - Birmingham - £21k job in Bristol

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Job Ref:  204738711
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Bristol
Post Code:  BS5
Salary:  £19000 - £21000/annum + benefits
05/10/2016 03:25
Service Desk Analyst / IT Helpdesk Support
Salary to £21,000 + Benefits

Role Overview

A Service Desk Analyst is required by a leading Medical / Healthcare company based in Birmingham.

The successful candidate will be responsible for providing technical support to other company sites around the country and such it is essential to have previous Service Desk / Helpdesk or Technical Support experience.

In this demanding role, you will provide 1st line support and ensure that all calls are resolved or escalated in line with SLA's.

- Client -

You will join an innovative and expanding Healthcare Company who are growing their IT Helpdesk team

Required skills:

- Previous experience in a Service Desk / Helpdesk or IT Support capacity.
- Windows Server
- Basic SQL experience would be useful
- Active Directory / Group Policy
- Exchange
- Microsoft certifications would be useful

Who will suit this role?

This is an excellent opportunity for a Service Desk Analyst to join a leading organisation which offers training and a dynamic working environment.


Basic salary to £21,000 + Training + Benefits.


To Apply:

Please send your CV to in strict confidence. CV Screen is the Recruitment Agency managing this vacancy.

Service Desk Analyst / IT Support / Birmingham / Technical Support Analyst / Helpdesk Support
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