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Technical Specialist job in Belfast

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Job Ref:  204737720
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Belfast
05/10/2016 03:25
We are looking a Technical Specialist to join an award winning company based in Belfast. This is an excellent opportunity for a Technical Specialist to join one of Ireland's top 50 companies and further your career.

The Role

We are looking for talented and experienced IT professionals with a strong foundation in business intelligence and analytics support, who can contribute to the organisations success across digital analytics expansion.

This role is to provide management and administration of an Adobe Analytics and Adobe Campaign platform that is integrated into a number of key LOB applications. The successful candidate will be responsible for developing an application management strategy for a digital analytics and marketing solution, development and support of data architecture, design and implementation of integrations to other application.

Key Duties

Full responsibility for Adobe Analytics and Adobe Campaign platforms
Ensure data integrity & documentation of tracking standards
Troubleshoot and debug analytics and campaign implementations
Work across both marketing and Group IT support functions to support teams with analytics expertise
Engage with marketing teams to ensure the analytics and campaign solutions continuously meets business requirements
Deliver clear and actionable recommendations to improve and optimise the customer experience
Acting as a system expert by responding to and developing ad hoc queries and providing application support
Responsibility for providing root cause analyses to Adobe platform system issues and management of third level support.
Development of application strategies, data architecture, data integrations, software development and IT solution design
Proactively monitoring of systems patterns to improve overall process and performance
Liaising with internal customers to design functional enhancements
Communicating business specifications in a clear and concise manner
Conducting detailed software development, testing, reviewing test cases and evidence before applying changes to the production environment
Delivering continuous process improvement
Providing support and development to business process areas
Providing out-of-hours support on a rota basis when required

Essential Criteria
Strong experience of providing technical support for multiple applications
Experience in designing solutions and writing technical documentation for a medium/large scale commercial websites
Experience in interfacing between business and implementation units
Stakeholder management skills, including strong communication and presentation skills
Strong working knowledge and understanding of HTML, JavaScript, and Web 2.0 landscape
Working knowledge of API (Application Programing Interface)
Understanding of system interfaces including internal and external system data exchange
Experience working with data warehouses, including writing custom SQL queries
Experience using web analytics tools (e.g., Site Catalyst, Google Analytics, etc.)

Additionally you should also possess the following competencies:
Excellent understanding of IT processes
Strong analytical problem solving abilities
Excellent organisational and time management skills with the ability to prioritise effectively
Able to demonstrate a high level of accuracy and attention to detail
Experience of working effectively with others to achieve team goals
Ability to learn new skills/tasks quickly with a high level of motivation and enthusiasm
Commitment to delivery of high quality solutions

Desirable Criteria

Hands-on experience using Adobe Analytics with expert knowledge of Adobe Analytics or Adobe Campaign
Experience on technical architecture/framework of analytical eco-system(s)
Knowledge of SiteCatalyst/Audience Manager/Ad-Hoc
Solid experience in a project delivery or support role designing, developing, testing and deploying complex applications with familiarity of one or more of the following technologies:
Oracle RDBMS
.Net Framework (C#.NET, (url removed) (url removed) )
Java - Enterprise application development and design patterns

Salary will depend on experience and skills and will be discussed at interview stage. The salary will be very competitive and will also come with some very good benefits.

To apply please submit your CV via the link provided
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