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Job Ref:  204729737
Employer:  cv-library.co.uk
Job Type:  Contract
Country:  United Kingdom
County/State:  Buckinghamshire
City:  Buckinghamshire
Post Code:  HP7
Salary:  £NEG
05/10/2016 03:25
We are currently recruiting for an experience Field Operations / Incident Manager; to work for a leading mobile telecomms company in Bucks.

This is a multi-functional role - that will require the candidate to work in a complex managed service environment - to tight deadlines and strict budgets.

The ideal candidate will have;

* Excellent understanding of the mobile telecomms industry
* a strong vendor/managed services background
* experience dealing with 3rd party / outsourced suppliers for project assurance on a regular basis.
* In depth knowledge of field operations and support processes
* contract management - SLAs and KPIs
* strong customer facing and stakeholder skills - high level presentation abilities
* ITIL service delivery
* Incident management, ticketing, faults and resolution
* 2G, 3G and LTE networks

Candidates must already be working at a senior level and prepared to work in a stand alone role, as this will involve an assurance function of large responsibility - engaging with mulitple stakeholders and 3rd parties in a managed service environment.

Project People Ltd is acting as an Employment Business in relation to this vacancy
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