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Production IT Support Engineer job in Wembley

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Job Ref:  204734688
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  London
City:  Wembley
Post Code:  HA9
Salary:  £25000/annum Plus 12% Shift Allowance
05/10/2016 03:26
Production IT Support Engineer

£25,000 per annum plus 12% shift allowance

Duties within this role will include:
• Ensure all customer files are processed and available to Production in order to meet customer SLAs.
• Ensure all systems, platforms and applications which Production require are operational, optimised and available.
• Ensure documents, processes, work flow diagrams, work instructions and logs are up to date and maintained.
• Actively manage incidents, escalate where necessary, close out open entries, record resolutions.

The successful applicant will have the following skills/experience:
• Windows OS, folder & file structure administration
• CIS (Datacard) platform
• G&D system architecture, applications, utilities, programs, platforms & scripts
• Fault analysis
• Creative solution generation
• Document conscientious
• Customer-centric attitude
• ITIL methodology
• Computer & IT skills

Headstart Employment is an Equal Opportunity Employer
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