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Digital/Web Operations Manager - Global Events job in Twickenham

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Job Ref:  204725690
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Twickenham
Post Code:  TW1
Salary:  £40000 - £48000/annum car allowance & benefits
05/10/2016 03:27
Digital/Website Operations Manager

£40,000-£48,000 pa negotiable dependent on experience - Benefits include car allowance, pension, healthcare

Full Time Permanent


Our client is leading global B2B/Events organisation offering excellent scope for progression for the successful candidate. Due to ongoing growth, we are supporting the digital team to recruit a permanent Digital Operations Manager. The primary responsibility of this role is to support online platforms and micosites managing a team of two digital support staff and working with the IT, Marketing and Events teams.

Key responsibilities

•Oversee the day to day deliverables of customer online sites, portals and directories
•Work with multiple departments to define online customer packages for each site
•Serve as incident escalation point for internal customer support issues with the networking tools and platforms
•Work with the Digital Product Manager to support releases, user acceptance testing and end user testing
•Work with IT to manage data integrations, SSO and use of API's to deliver data integrations between internal systems and third parties
•Present business cases on improvements to current practices
•Manage the rollout of new initiatives

•Build relationships with key stakeholders across all functions of the business

Manage two direct reports

Skills and Experience Required:
•Demonstrable experience of people management including performance development plans
•Extensive knowledge of online systems, integrations and APIs
•Advanced process management and improvement
•Broad understanding of industry standards with HTML, CSS and user experience
•Experience of managing web collaborations and online user account areas/portals
•Systems experience including CMS, Episerver, Salesforce and JIRA.
•User experience enhancements

This advert will continue to be live until the position is filled therefore please do not hesitate to apply.

Armstrong Lloyd is a marketing specialist recruitment services provider. Due to the high volume of applications received, we are not able to respond to each individual applicant, regrettably only those selected will be contacted. We will, however, keep your CV and information on file for consideration against upcoming positions. If you do not wish us to keep your CV and information on file please state on your application
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