|Job Ref:||204725024||Employer:||cv-library.co.uk||Job Type:||Permanent||Country:||United Kingdom||County/State:||Berkshire||City:||Reading||Address:||Salary:||£45000 - £55000/annum + very competitive benefits||Post Date:||27/10/2016 03:26|
My client are a market-leading Managed Service Provider based in Reading, Berkshire. They are looking for a 3rd Line Technical Engineer to join their rapidly-growing Support team.|
Due to an internal promotion, a space has opened up in their Microsoft team and are looking to get this position filled ASAP!
65% of my client's staff have been there over 10 years, now in the world of IT, that is an incredible figure. You'll get the recognition you deserve as well as being treated like an individual, not just a number!
They recognise hardwork and effort which is rewarded with early payrises and promotions.
â€¢ Exchange 2013 / 2016
â€¢ Windows Server
â€¢ Active Directory / AD
â€¢ Office 365 / O365
â€¢ To be a key member of the Senior Consultancy Team within the Technical Support Centre (TSC)
â€¢ To provide in-depth, rapid response, high-quality, customer support to ensure the continuing functionality of all customers that we provide a Managed Service or hold a Telephone Support Contract
â€¢ May be called upon to provide pre-sales support and design when required for new solutions and customer opportunities
â€¢ You will need good problem solving skills and be able to deal with technical customers at third line skill levels. Technical Consultants are expected to be self-motivated with an on-going desire to maintain their knowledge level at the forefront of technology
â€¢ They will also be expected to ensure that solutions are provided in a quality fashion in keeping with the company's ISO 9001 and ISO 27001:2013 certifications. The latter certification will mean adherence to change control processes and particular attention to detail in their day to day work
£50,000 to £55,000 per annum with competitive benefits.
If you are interested in viewing a full job spec and finding out more, apply now!
Skills: ( Exchange / Windows Server / AD / Active Directory / Cloud / Azure / Hyper-V / VMware )