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Customer Service job in Durham

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Job Ref:  0f544abc
Employer:  Direct Solutions
Country:  United Kingdom
City:  Durham
Post Code:  DH1
19/10/2016 10:34
Job Description:

We have vacancy in Customer Service to join our team! You will be responsible for helping customers by delivering Catalogues, online and Social Media which has product and service an NA customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services ​Qualifications:No Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills Training:Full Training provided.
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