Vacancy has expired
|Job Ref:||584639bc||Employer:||Direct Solutions - Canada||Country:||Canada||City:||Enfield||Address:||Post Date:||18/10/2016 23:21|
Join the World's Largest Car Rental Company as a Full Time Counter Sales Representative at our Enfield NS NA and Part time positions available!Are you outgoing? Do you enjoy sales? Do you provide an exceptional customer experience? Will you excel in a fast paced environment? Do you strive to be the best? If the answer is YES, this Customer Service Representative position is for you! We are the global leader in rental car services, and with locations in 146 countries, we are constantly expanding and looking for the right people to join our winning team. Why drive your career with us?We reward our employees with competitive compensation packages. For the Counter Sales / Customer Service Representative this includes:
Starting wage of $12.25/ hour + bonus.
Excellent Benefits Plan- basic MSP, health and dental coverage, with 100% of the premiums paid by our organization.
Employer-matched Pension Plan.
What do we expect from you?
Effectively communicate and recommend products and services to enhance customer's travel experience.
Provide world class customer service by managing the rental and return process with accuracy and attention to detail, in compliance with company policies and procedures.
Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and up sells.
Achieve personal sales goals while supporting the goals of the team.
Work in a fast paced sales environment, providing helpful, quality service by enhancing the customer's rental experience.
Monitoring fleet availability for reservations and walk-ups.
Drive continuous improvement by communicating customer feedback to the team and engaging in action planning to improve operational performance and customer satisfaction.
Resolve customer issues and concerns professionally while using effective customer service techniques.
Maintain appearance appropriate for providing best in class customer service in accordance with established company guidelines.
What should you possess?
Previous experience in customer service and sales; proven sales ability.
Must have valid drivers license
Have the competitive drive and confidence to succeed in a sales environment.
A dynamic, customer-focused attitude with a passion for providing exceptional customer service.
Excellent verbal and written communication skills.
Excellent interpersonal and organizational skills with an engaging, polished, and professional attitude.
Able to work efficiently in a fast paced and demanding customer environment with a variety of tasks.
Show a high level of ownership, accountability and initiative.
Must be flexible and able to work evenings and weekends
Must be able to work flexible shifts including weekends and holidays; and work overtime as required.
Must be able to stand for long periods of time.
Ready to join our team?Please submit your resume in Word format ASAP!
About Regis and Smith
While we primarily specialize in permanent placements of great people with great companies we also provide our business clients temporary staff to fill in for vacation and sick days as well to supplement their permanent workforce to meet high demand production times.
We serve both our business and job seeker clients with honesty and respect to fulfil each parties expectations and needs.