|Job Ref:||204741511||Employer:||cv-library.co.uk||Job Type:||Permanent||Country:||United Kingdom||County/State:||Merseyside||City:||Liverpool||Address:||Post Code:||L13||Salary:||£15000 - £18000/annum Depending on experience||Post Date:||06/10/2016 03:31|
IT support Analyst - 1rst line Support - Liverpool|
Key skills - 1st line, Helpdesk, ITIL, SLA's, , service desk, I.T support, 1rst line support, Active directory, Exchange,
About the Company:
A brand new opportunity to join a successful firm has become available; we are currently looking for an IT support Analyst to join an existing team providing high quality I.T Support to a large user base.
About the role
We are looking for an enthusiastic, talented IT support Analyst with 6 months + experience within a Service Desk based role, ideally with knowledge of ITIL principles through commercial experience in an I.T Support team.
The IT support Analyst will assist in the resolution of end user support issues across multiple sites, logging incidents and queries, and aiming to resolve first time fixes as often as possible.
We are looking for an IT support Analyst with strong customer / end user support experience and a passion for I.T service support. Ideally your background will have involved supporting Windows based systems and applications support. Excellent telephone communication skills are essential, coupled with 6-12 months or more, IT Service Desk experience.
This is a fantastic opportunity to join one of the U.K's leading company where further training and career progression are on offer.
I am particularly interested in speaking to individuals with a background in Legal services or professional services
How to apply:
For further details and to apply, please press the apply now button
Key skills - 1rst line, Helpdesk, ITIL, SLA's, , service desk, I.T support, 1rst line support, Active directory, Exchange,
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