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Production IT Support Engineer job in Wembley

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Job Ref:  204741400
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  London
City:  Wembley
Post Code:  HA9
Salary:  £25000/annum
06/10/2016 03:31
Production IT Support Engineer - The Company:
Working for this international, fast paced organisation, you will be ensuring the availability and efficient running of systems for the production team.

Production IT Support Engineer - The Role:
- To ensure all live and test data is processed and administered to internal / external customer requirements
- Update and maintain process and workflow diagrams and documents
- Actively manage incidents, close out and record resolutions
- Ensure all customer files are processed.
- Ensure all systems, platforms and applications are operational, optimised and available.
- Ensure documents, processes, work flow diagrams, work instructions and logs are up to date and maintained.
- Actively manage incidents, escalate where necessary, close out open entries, record resolutions.

Production IT Support Engineer - The Candidate:
You will have good knowledge of Windows OS, folder & file structure administration as well as knowledge of UPP, CIS (Datacard) platform and knowledge of system architecture, applications, utilities, programs, platforms and scripts. You will also have a good understanding of Fault Analysis and ITIL methodology and creative solution generation
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