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1st Line Support job in Castle Donington

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Job Ref:  204740953
Employer:  cv-library.co.uk
Job Type:  Contract
Country:  United Kingdom
City:  Castle Donington
Post Code:  DE74
Salary:  £13.50/hour
06/10/2016 03:31
1st Line Support - Castle Donington - 13.50ph - 24/7 shift pattern - 3 month+ contracts

Are you a 1st Line Support Analyst willing to work across a 24/7 shift pattern on a contract basis in East Midlands?

We currently have a requirement for 2x 1st Line Support Analysts to work for a large international organisation based in Castle Donington, East Midlands to join there busy service desk on initial 3 month contracts.

The 1st Line Support Analysts will be required to log calls via ticketing systems, resolve user faults via desktop and remote support and floor walking , setting up of printers and scanners and assisting users with the installation and support of office applications.

The roles will be based on a 24/7 shift pattern covering days and nights so you must be flexible in working all shifts required.
The proposed shift patterns will be based on a 28 day cycle covering 2 weeks of days and 2 weeks of nights working a 2-2-3 rotation (2 days off, 2 days on, 3 days off then 2 days on, 2 days off and 3 days on etc)

To be considered you must have previous experience as a 1st Line Support Analyst and proven skills with Desktop PC's, office applications, active directory and the set up of printers and scanners along with the flexibility in working the required shift patterns.

The pay rate is 13.50ph for all shifts.

For more information and to apply please contact Charlene Kailus on (Apply online only) or apply online
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