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Customer Support Technician – Automotive Industry job in Buckingham

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Job Ref:  204742389
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Buckinghamshire
City:  Buckingham
Post Code:  MK18
Salary:  £25000 - £30000/annum Benefits Included
06/10/2016 03:32
Job Title: Customer Support Technician - Automotive Industry
Job Type: Permanent
Salary: £25k-£30k
Location: Buckingham

Excellent and rare opportunity for a passionate 'motor head' who is looking to work within a dynamic and rewarding role.

This role will involve not only office based administrative duties but also require you to test company products out of the office, on field and tracks etc.

We are looking for someone who can demonstrate excellent written and verbal communication skills and is self-motivated, able to work with the minimum of supervision, and has the ability to multi-task.

This is NOT an IT support role so you do not need to have MS Office Support or Microsoft Server skills, in fact having them will be a negative as you will not be using these skills within this role.

Essential requirements for this role:
• A clear, concise writing technique and a polite telephone manner
• Genuine interest and passion for the motor industry
• Excellent communication skills - communicating with persons both locally and internationally
• Confident and competent in delivering exceptional customer service, predominately in written form (email)
• Customer service experience in either a retail or office environment
• Ability to demonstrate a logical approach to troubleshooting - probably gained in a hardware or software support environment
• A positive attitude and good team working skills
• Full clean UK driving licence
• A positive attitude and good team working skills

Areas of responsibility will include:
• Technical support of company products via telephone, e-mail and Skype
• Technical documentation updates and creation of new documentation as and when new hardware or software is released
• Product testing for the entire company product range including software, firmware and hardware

What we can offer
Competitive Base Salary - £25k-£30k

In return we can offer you an exciting career in a growing company with excellent salary and benefits which includes:, Pension, Childcare Vouchers, Parking and Commission/Bonus

If you have a desire and passion to work in an ambitious company and are able to deliver operational excellence then this role is made for you
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