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Business Analyst-IT job in 18 Brixton Hill

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Job Ref:  204742222
Employer:  cv-library.co.uk
Job Type:  Contract
Country:  United Kingdom
County/State:  London
City:  18 Brixton Hill
Salary:  £280 - £350/annum
06/10/2016 03:32
1. Job Purpose

1.1 Business Analysis
The methodical investigation, analysis, review and documentation of all or part of a business in terms of business functions and processes, the information used and the data on which the information is based. The definition of requirements for improving any aspect of the processes and systems and quantification of potential business benefits. The creation of viable specifications and acceptance criteria in preparation for the construction of information and communication systems.

1.2 Project Management
The management of projects, typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality.

1.3 System Design
The specification and design of information systems and their components to meet defined business needs, retaining compatibility with enterprise and solution architectures.

1.4 Procurement
3.1 Management of, and provision of advice on, the procurement of goods and services in accordance with the requirements of the Lambeth Procurement Guide and UK and European Union Legislation.

1.5 Consultancy
The provision of advice, assistance, and guidance in any area associated with the planning, procurement, provision, delivery, management, maintenance or effective use of information systems and their environments. Can deal with one specific aspect of IT and the business, or can be wide ranging and address strategic business issues.

2. Job Context
2.1 Lambeth Council is a large, modern public sector organisation. It employs more than 4,000 staff across a wide range of professions and its annual budget exceeds £1bn.

The ICT Services division aims to deliver a low-cost, high-value service to the council and partners that supports service delivery across all areas of the council's business, and also to a number of key partner organisations.

This includes telephones (whether in the caller centre, on users' desks or mobile), desktop computers, our data centres, servers and network and the day-to-day operation of over 150 business systems. Also to manage, maintain and secure many terabytes of data and information. All of this is essential to the delivery of services that our borough's citizens and businesses depend upon.

2.2 Information and Projects is a delivery focused team that supports the Council's ICT Service including over 150 business systems. This work includes the delivery of projects ranging from local tactical improvements to the "business as usual" environment as well as key strategic projects that enable the Council to achieve its stated objectives.

2.3 The post holder will work under broad direction. They will receive assignments in the form of objectives, establish their own milestones and team objectives and delegate assignments. Work will often be self-initiated.

2.4 The post holder will be expected to develop good business relationships with internal customers and to influence customers, suppliers and peers within other Local Authorities.

2.5 The post holder will be responsible for a challenging range of complex technical or professional activities in a wide and often unpredictable variety of contexts across a wide range of business areas
2.6 The post holder will have responsibility for the project budget of a value up to £250,000.

3. Principal Account abilities
The post holder will:
Business Analysis
3.2 Take responsibility for investigative work to determine business opportunities, and specify effective business processes. Specify their implementation through improvements in information systems, data management, practices, organisation and equipment. Apply and monitor the use of required modelling and analysis tools, methods and standards in an intelligent and effective way.

3.3 Co-operate with senior client and IT staff as required, conducting investigations at a high level for strategy studies, requirements specifications and feasibility studies. Maintain technical awareness at a level where alternatives can be analysed, modelled and classified according to technical feasibility and non-functional characteristics. Ensure that views of all parties are considered, verified and validated within the stakeholder community. Ensure appropriate prioritisation is applied to meet business objectives.

3.4 Utilize business experience and skills to assess and advise on the practicability of alternatives, marrying up technical limitations with operational realities.

3.5 Take responsibility as needed for the detailed specification and modelling of recommended solutions using resources, standards, methods and tools as required. Maintain links with appropriate counterparts within both software engineering and service delivery functions and plays a full part in bringing systems to implementation as detailed by organisation policies and methods.

3.6 Apply available standards, methods and tools in an intelligent and effective way, and produce a consistently high standard of documentation of both a technical and a descriptive nature.

3.7 Plan, arrange and facilitate meetings, workshops and relations with client/user staff during system investigations and throughout subsequent development work. Take responsibility at a high level for the proper conduct of such relations.

3.8 Define, plan and justify (in business terms) projects to develop/implement automated and non-automated components of new or changed processes.

3.9 Assist users in defining acceptance tests for automated systems, and take responsibility for their proper execution.

Project Management
3.10 Define, document and safely execute small-scale projects, actively participating in all phases of the project. Identify, assess and manage risks to the success of the project.

3.11 Estimate costs, timescales and resource requirements for the successful delivery of the project(s) to agreed terms of reference.

3.12 Prepare and maintain realistic project and quality plans and track all activities against the plans, providing regular and accurate reports to senior management, and client/user management as appropriate.

3.13 Monitor costs, timescales and resources used, and take action where these deviate from agreed tolerances.

3.14 Manage the change control procedure, gaining authorisation for revisions to the project(s) from project sponsors.

3.15 Provide effective leadership to the project team ensuring that team members are motivated and developing their skills and experience. Actively represent the project team, ensuring that effective relationships are built and maintained with the business.

3.16 Ensure that own projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are captured and actioned. Produce appropriate documentation to support these processes.

System Design
3.17 Working alone on simple systems or with colleagues on more complex systems, produce outline system specifications covering for example: objectives, scope, constraints (such as performance, resources etc.), hardware, network and software environments, main system functions and information flows, data load and implementation strategies, phasing of development, requirements not met, and alternatives considered.

3.18 Working alone on moderately complex systems and modifications to existing systems, or with colleagues on larger or more complex systems, specify user/system interfaces, including for example: menus, screen dialogues, inputs, reports, validation and error correction procedures, processing rules, access, security and audit controls, recovery routines and contingency procedures.

3.19 Translate logical designs into physical designs taking account of target environment, performance requirements and existing systems. Produce detailed designs including for example: physical data flows, class diagrams, file layouts, common routines and utilities, program specifications or prototypes, and backup, recovery and restart procedures.

3.20 Document all work using required standards, methods and tools, including prototyping tools where appropriate.

3.21 Construct, interpret and execute test plans to verify correct operation of completed systems.

3.22 Elicit and document requirements, and clarify specifications of products and services to be procured.

3.23 Investigate the technical and commercial options for fulfilling the requirements, including possible sources of supply, and identify the preferred options and potential suppliers.

3.24 Define and agree tender evaluation criteria. Prepare tender documents (eg invitations to tender, requests for proposal) and submit them to selected suppliers. Deal with suppliers' queries.

3.25 Assisted by technical, legal and procurement specialists, assess tenders on the basis of the pre-defined evaluation criteria and in accordance with relevant procurement processes and tender evaluation models. Present evaluation results and recommends suppliers to those responsible for authorising the procurements.

3.26 Working with technical, procurement and legal specialists, take part in negotiation with preferred suppliers and in drafting contracts and technical schedules develops acceptance procedures and criteria. Place contracts.
3.27 Carry out all procurement activities in line with the requirements of the Lambeth Procurement Guide and UK and European Union Legislation.

3.28 Carry out assignments, alone or as part of a team, applying knowledge, skills, and experience. Demonstrate an understanding of the issues of interest to the client organisation and proposes viable solutions within the scope of own expertise, taking into account the needs of those affected.

3.29 Recognise needs outside own area of knowledge, recognises how these areas relate, request and work effectively with additional expertise as necessary.

3.30 Maintain detailed knowledge of current practice within own area of expertise. Be aware of current developments within own area of expertise. Develop awareness, and in some cases detailed knowledge, of areas outside own area of expertise as appropriate.

3.31 Plan and organise own work effectively. Undertake assignments in a systematic manner. Produce high quality deliverables in terms of both content and presentation. Examples of deliverables include: reports, presentations and reasoned arguments.

General Accountabilities
3.32 To understand and carry out the duties of the post in accordance with the six principles of the Lambeth ICT Strategy.
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3.33 To implement the Council's Equal Opportunities and Diversity policies and to work actively to overcome discrimination on grounds of age, disability, gender, race, religion/belief, sexuality or status in the Council's service. To take responsibility appropriate to the post for tackling racism and promoting good race, ethnic and community relations.

3.34 To carry out the duties of the post in accordance with the Data Protection Act, the Computer Misuse Act, the Health & Safety at Work Act, and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations including the Protecting Systems and Data policy.

3.35 To maintain an awareness of new and emerging technologies, and developments in the specific areas of the Authority's applications for which the post holder is responsible, and to use such information to improve the delivery of products and services to meet the Authority's requirements.
3.36 To support the establishment of innovative working practices and cultures to bring about the whole scale transformation of the workforce in support of the Cooperative Council.

3.37 The postholder may be required to work overtime and be available for standby support outside of normal working hours from time to time in order to meet the demands of the service. If applicable, overtime and standby support will be paid according to conditions of service for local government and local arrangements with your line manager
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