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Customer Service Advisor - DAYS job in Syston

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Job Ref:  204740123
Employer:  cv-library.co.uk
Industry:  Civil and Structural
Job Type:  Permanent
Country:  United Kingdom
County/State:  Leicestershire
City:  Syston
Post Code:  NG32
Salary:  £18876 - £18877/annum
06/10/2016 03:50
Are you an experienced Customer Service Advisor, from an engineering/trades background?

Do you want a permanent role, with a company apart of a FTSE100 Firm.

Key responsibilities will include:-
- Receiving in bound calls from customers
- Sourcing & dispatching engineers for maintenance & repairs etc.
- Prioritising workload in order to ensure quick effective response times
- Log details of calls accurately & efficiently
- Troubleshoot, diagnose equipment faults
- Data processing & admin support functions
- Working to guidelines & policies
- Using Microsoft packages - Excel, Outlook, Word

- 4 on, 4 off, Days - 6-6, 7-7, 8-8
- £18,876
- 20 Days holiday + Statutory bank holidays
- NEST Pension scheme
- Death in service benefit
- Non-contractual bonus scheme

Please contact me to discuss the role, or if you have any questions.

(Apply online only)
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