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Engineering Administrator job in Worcester

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Job Ref:  204739550
Employer:  cv-library.co.uk
Industry:  Civil and Structural
Job Type:  Contract
Country:  United Kingdom
County/State:  Worcestershire
City:  Worcester
Post Code:  WR1
Salary:  £13 - £17/hour
06/10/2016 03:50

To provide administration support to the UKI Customer Engineering team as required.

Duties include but not restricted to :-

To telephone Client customers to book in planned technicians workload (50%)
Use departmental PC tools, such as SAP and web based programs, to assist with the scheduling process of assigning work to Client technicians (20%)
To telephone technicians to discuss up and coming workload (5%)
To provide telephone support to answer calls from customers, technicians, internal and external staff (5%)
To liaise where necessary with various contractors to assign or review engineering related activities (2.5%)
Management of Non Personal Mailboxes (5%)
Answer queries from Sales/colleagues regarding progress of service orders (2.5%)
To assist with office based administrative tasks to include filing and scanning of departmental paperwork (10%)


Strong Administrative Skills
Excellent communication skills and ability to converse with Technicians, Contractors and Customers
High level of accuracy whilst processing high volumes of potentially repetitive tasks
Strong PC skills - Microsoft Office (essential), SAP (Desirable although training will be given)
Ability to manage own workload and share workload within the team
Ability to become part of a small but very inter dependent team of colleagues
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