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Senior Project Director – BSS job in Milan job in Milan

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Job Ref:  119426NIT
Employer:  Morson International
Country:  United Kingdom
City:  Milan
06/10/2016 20:12
S Main Responsibilities:
The PD is the project CEO and is responsible for attaining project objectives. Specific responsibilities include:
Supporter for Winning the contract (W):responsible for the whole process operation management of the project team, support the project to win a contract;
Responsible for the operation results of LTC project (B):Responsible for LTC Project operational result and find the potential opportunity .
Leader for resource coordination (R):Coordinate resources to formulate and ensure effective implementation of the project delivery strategy and solution.
Responsible for customer relationship and customer satisfaction, shave regular communication with customer CXO, establish governance model and communication channel, manage customer relationship and expectation, involve big change decision making through Steering Committee, Push customer to cooperate for solve the difficult.
Responsible for the High delivery Quality, manage Project team, identify and manage the major issues and risks, instruct the PM to implement the project management and do performance appraisal for the members of the project;
Builder for knowledge and capability building šthrough personnel obtain and empowerment, make team members with qualified knowledge and skill. In the practice of project, output project implementation method theory, the experience and lessons as an organizational asset.
At least 15 years of experience in Telco, BSS/CRM of which at least 6 years recent
Strong communication. Solid customer and stakeholder management.
Strong BSS experience on the major telecom carriers in Italy
Project relevant experience (as a PD) in deployment cycles in Telco/BSS environment is a definite plus
Customer-facing experience is a must
Previous experience with implementation of IN/billing/CRM/OCS systems is a definite plus
Knowledge of TMF standards such as SID and eTOM is plus
Led a large-scale of delivery team up to 50+ onsite team
Strong analytical, negotiation and problem solving skills in the communication with customer.
Excellent verbal, written communication & presentation skills.
Flexibility for national/international travel on short-term basis and ability to work across different cultures
Commitment to project success as it may require working unconventional hours during critical project phases.
Motivation and ability to work in a fast-paced, team-oriented environment.
Comfortable working with customer partners senior management, decision makers and demonstrate business acumen and sensitivity to customers needs
Self motivated and ability to grasp up new concepts and technical skills quickly
Leadership skills to manage and motivate virtual teams
Strategic Mindset and ability to visualize upcoming opportunities and threats
Highly organized, good time-management skills and details oriented.
Winning spirit, Service oriented, and customer-centric attitude.
Fluent English and Italian.
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