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Senior Information Technology Tester - (preparing user reference documents, process flow diagrams and schema diagrams) job in

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Job Ref:  2016-178834
Employer:  Keane Group
Country:  United States
County/State:  New York
06/10/2016 21:02
Overview: At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

A group company within NTT DATA currently seeks a Tester to join our team in Albany, New York.

Position Functions or Responsibilities: Will be responsible for testing the transport software to facilitate the transport in data exchange activities.
  • Review release notes with each build for accuracy and completeness
  • Document process flows for the end user support in troubleshooting
  • Develop and test technical specifications and user instructions so that end users will be able to implement transport appropriately
  • Responsible for writing and executing formal user support and troubleshooting procedures to ensure smooth onboarding
  • Documents problems and assist in their resolution.
  • Defines and tracks user and technical issues in onboarding process
  • Test implemented technologies and record results using standard testing strategies including artifacts such as test strategy, test scenarios, traceability matrix, functional test plans, defect management and user acceptance test plan with entry and exit criteria
  • Assist with user interpretation of technical specifications and provide clarity in documents based on user feedback
  • Identifying root cause of error and delay and taking steps to mitigate future occurrence through new test cases
  • Prepare documentation to educate technical and non-technical end users on transport onboarding steps
  • Prepare documentation to document troubleshooting process flows and escalation pathways
  • Document interactions with clients for later evaluation of service delivery activities
  • Consults and collaborates with developers, project managers and other technical staff to resolve complex technical issues

Basic Qualifications:
  • minimum 5 years - experience performing defect management.
  • minimum 5 years - experience working as a lead or senior information technology tester
  • minimum 4 years - experience communicating with users, stakeholders and business analysts to determine business needs
  • minimum 4 years - experience preparing various technical documents like user reference documents, process flow diagrams and schema diagrams
  • minimum 3 years - experience in the creation of test data which reflects production level data
  • minimum 3 years - experience in developing and maintaining information technology technical documentation for end user support
  • minimum 3 years - developing and testing user instructions for validity
  • minimum 3 years - experience maintaining quality controls and procedures
  • 12 months of experience in public sector information technology projects
  • Bachelor's degree or greater in computer science, computer engineering, information technology or public health

This is a full-time salaried position with a group company within NTT DATA. Please note, 1099 or corp-2-corp contractors will NOT be considered. This position is only availab le to those interested in direct staff employment opportunities. We offer a full comprehensive benefits package that starts from your first day of employment.

NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions.

Visit NA to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

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