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Head of Product Assurance (m/f) job in Crewe

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Job Ref:  TWMA-UKCW01210044
Employer:  Bombardier Inc.
Job Type:  Permanent
Country:  United Kingdom
City:  Crewe
Post Code:  CW2
06/10/2016 22:03
Bombardier Transportation is a global engineering company that's shaping the evolution of mobility. We have a rich heritage behind us, but it's our innovative approach that puts us at the forefront of our industry. At the heart of everything are our employees and our suppliers, with whom mobility truly begins.

Bombardier's facility at Crewe is the company's Centre of Excellence for Component Repair and Overhaul (CRO) services in the UK. The facility has achieved near perfect execution in terms of cost, quality and delivery for the past years. The Crewe facility focuses its services on overhauls of wheelsets, bogies, AC and DC motors, as well as rewinds of DC motors. Larger contracts will also see overhaul work for items such as pantographs, compressors and other ancillary components, while engaging in continuous improvement initiatives.

We are currently looking to recruit a new Head of Product Assurance (m/f) based in the Crewe, United Kingdom.


The Head of Product Assurance sets vision and strategy to support operations to deliver right the first time. He/she ensures that appropriate verification and validation methods are applied and that operational processes are defined, followed and monitored.

The Head of Product Assurance sets vision and strategy for product conformity that will meet customer specifications including technical queries and product life extensions.

He/she will drive and support the successful roll out, implementation, stabilization and improvement of Q6, while defining the strategy to develop problem solving know-how and apply adequate problem solving methods to problems of different complexity levels.
Personnel and disciplinary responsibility. Role typically on Business Units/Division level
Your Tasks

  • Definition of Product Assurance vision and translation in action plan.
  • Planning and ensuring product compliance to meet customer specifications and ensure process governance specifically in production areas and production parts approval process
  • Responsibility for management of budget, building of know-how regarding quality related processes, methods and tools, development of people
  • Defining strategy and implement processes to secure continuous improvement of quality of product and processes, especially by defining communication and collaboration between operations and operations related functions
  • Drive, support and monitor the effectiveness of quality improvement initiatives
  • Drive and support the successful roll out, implementation, stabilization and improvement of BOS and Q6 and re-strengthen and support a reliable root-cause analysis process within Operations

  • Profound knowledge and experience of quality standards and quality checks.
  • Profound knowledge of rail products and their acceptance criteria.
  • Profound knowledge and experience of Q6 standards and elements, especially feedback / feed forward processes, quality gates, problem solving methods (8D ...)
  • Drive and conduct of problem solving processes using structured problem solving methods.
  • Knowledge about problem solving methods for different complexity levels (Practical Problem Solving, 8D, Kepner Tregoe, Shainin, etc.)
  • Profound knowledge of rail safety critical components
  • Very good customer facing experience and abilities
  • Very good communication and influencing others abilities, along with good reporting and data analysis knowledge
  • Good people management abilities
This role is a good fit for a proactive, hands-on person, with either exceptional quality experience and know-how or very strong engineering focus.
Bombardier Transportation is an Equal Opportunity Employer Dedicated to Affirmative Action and Workforce Diversity

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