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Customer Service and Operations Administrator job in Northampton

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Job Ref:  b4565687
Employer:  Direct Solutions
Country:  United Kingdom
City:  Northampton
Post Code:  NN1
18/10/2016 23:03
Job Description:

ID Card Centre Ltd are looking to fill the position of Customer Service & Operations Administrator for our rapidly growing business based in Moulton Park, Northampton. Our company supplies a complete range of identity and security related products and our customers are both the public and private sector but are predominantly within education, health care, facilities management and events. This is an exciting opportunity for someone looking to make a real difference within a rapidly growing business. In return we can offer great earning potential and a relaxed working environment. The Role We are looking for a confident, enthusiastic and self-motivated person to lead the inbound sales and operations aspects of the business as well as technical support and account management. You will be a self-starter with an excellent customer service attitude, good telephone manner and strong administrative skills. Your role will involve aspects of the following:-Preparing quotations for both new and existing customers and following them through to conclusionReceiving and processing orders including packing and despatchExternal support for PVC card printers and softwareManagement of the card printing bureau involving card design and printingManagement and development of existing accounts You must be:-Conversant with MS Office especially MS Excel and WordHave a strong technical aptitude and be able to learn a wide range of products, software and hardwareOrganised & efficient with good time management and ability to prioritise workloadLiterate and accurate with an eye for detailConfident and able to build up a rapport with customersSelf-motivated, self-starter, able to work under your own initiative This is a full time, permanent position (40 hours per week, Mon - Fri). Benefits - upon successful completion of probationary period:Uncapped quarterly performance bonus, OTE £26,000 - £28,000Cash health plan If this sounds like the perfect job for you then we'd love to hear from you! Please send your latest CV along with a covering letter explaining why you feel you would be good for the role to NA

Company Description:

ID Card Centre are a leading industry supplier of identity and access control products including ID and access control cards, printers, ribbons and software.
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