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Senior 1st /2nd Line IS Support Engineer job in Cambridge

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Job Ref:  204751661
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Cambridgeshire
City:  Cambridge
07/10/2016 03:51
We are currently recruiting for our client, a dedicated and disruptive innovation driven software application company, for a Senior 1 st /2 nd Line IS Support Engineer to join their business in Cambridge.

Position Title: Senior 1st /2nd Line IS Support Engineer
Position Type: Permanent
Start Date: ASAP
Location: Cambridge, UK
Contact: Kimberly | +49 89 (Apply online only)

- Responsible for PC desktop support and onsite hardware support (including replacing parts).
- Escalating issues to 3rd line support with proper technical troubleshooting.
- Network port configuration on Cisco switches, Cisco Wi-Fi support, printer support and administration of various security and access tools.
- Create and maintain Infrastructure documentation, contribution to IS projects, rollouts/upgrades and Cisco phone system maintenance.
- Liaise with managers and staff, third party engineers and authorised suppliers.

- Engineering degree and strong IT skills; R&D background preferred
- 5+ years of Infrastructure support experience; logical troubleshooting and TCP/IP understanding
- Windows/Linux, Windows servers, Microsoft Exchange and Cisco Networking knowledge
- IT certifications and knowledge in Virtual computing, Firewalls, etc. will be an added advantage
- ITIL compliant, enthusiastic individual with good communication and customer focus skills

For more details contact: Sales(at)manningglobal com
Quoting reference: MGKR_7615_ISSE
Or call Kimberly on: +49 89 (Apply online only)
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