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It Support Analyst job in Chester

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Job Ref:  204748537
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Cheshire
City:  Chester
Post Code:  CH1
Salary:  £20000 - £25000/annum
07/10/2016 03:54
I am recruiting for an enthusiastic, dynamic and personable IT Support Analyst for a fantastic and growing business based in Chester. This is a great opportunity for someone who s not only looking for progression but is also keen to learn new skills and develop in a role within a thriving business environment.

This role is to provide front-line IT support from minor 1st line support to major project delivery in a 2nd line role. You will be happy to support all levels of the support function. The role will be to supplement the maintenance and development of the company's many varied IT systems and also to provide admin support to the IT Department.

Core competencies and requirements

Ability to pick up new IT skills and software quickly, with an eagerness to learn.

Professional, courteous and conscientious manner, with excellent Customer Service skills.

Good interpersonal skills, with ability to communicate with users across all levels of ability and seniority, by phone, email and face to face.

Ability to multitask and prioritise jobs

Administration of Active Directory, DHCP, DNS, RRAS, Windows 7/8 and Office Suite.

Active Directory, DHCP, DNS, RRAS, Office Suite, MS Exchange.

Understanding of hardware specs and limitations.

All Windows server and desktop operating systems

Demonstrable troubleshooting skills gained in technical support roles

Knowledge of the below an advantage but not essential:

Demonstrable troubleshooting skills gained in technical support roles.

CRM systems.

File server systems.

TCP/IP networks, networked routers, firewalls, LAN/WAN, VLAN, VPN.

MI / business reporting.

Web, email and endpoint security.

Software / hardware installation.

T-SQL, with particular reference to data extraction, manipulation and transfer using stored procedures.

Data security, backup, disaster recovery and replication.

Web / Intranet design, (url removed), C#.Net, PHP and web technologies in general.

In return my client is offering a salary of up to 25,000 depending on skill set. It's vital that you can demonstrate your eagerness to learn and develop. If this is the right opportunity for you, please apply
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