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Problem Manager - SC cleared job in South West

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Job Ref:  204747584
Employer:  cv-library.co.uk
Job Type:  Contract
Country:  United Kingdom
City:  South West
Salary:  £280 - £285/day
07/10/2016 03:54
Problem Manager

SC Cleared


£280 per day

Operation Service Management

As a Problem Manager you will be part responsible for the day to day management of all of the problem records. The Problem Manager's key responsibilities are to ensure that the contractual KPIs are achieved, reports are produced as per the agreed timescales, third party contractual obligations are implemented to meet agreed requirements, risks are minimised, governance structures are maintained and business continuity is implemented per the Contract.

Key Skills


Operational Problem Management experience

Ability to cope under pressure in a highly visible military environment

Ability to work under their own initiative without constant guidance

Investigating Incidents using the 5Y's to identify Root Cause

Comprehensive knowledge of ITIL processes, ideally ITIL certified

Familiarity with secure system development and MoD and Government security standards

Ability to produce the necessary documentation

Analytical skills to facilitate investigation and diagnosis of root cause

Adherence to appropriate standards and procedures

Please apply for more information
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