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Administrator job in Warwick job in Warwick

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Job Ref:  116400RC
Employer:  Morson International
Country:  United Kingdom
City:  Warwick
Post Code:  CV34
07/10/2016 20:12
  • Using MS Excel/PowerPoint compile data and produce reports, spreadsheets and graphs to represent data.
  • Assist colleagues in production of documentation as required by the business.
  • Maintain defined systems of manual and computerised records ensuring a high level of organisation and speed/ease of information retrieval.
  • Deal with routine enquiries from customers, suppliers and a wide range of colleagues through effective communication either verbal or written.
  • Take messages or impart information as required acting appropriately at all times. Recognise and escalate issues which you cannot deal with to relevant person in a timely manner, ensuring compliance with standards set for customer contact to ensure customer queries are dealt with effectively and closed satisfactorily.
  • Accurately sort and allocate mail. Where appropriate respond to incoming/outgoing correspondence.
  • Raise SAP notifications as required following customer calls.
  • Co-operate with and support colleagues from within your team.
  • Co-operate with and support colleagues from other teams, business units and central functions.
  • Deal with internal and external enquires in a professional manner providing appropriate information and guidance.
Skills & Qualifications:
  • Basic general education including literacy and numeracy qualifications.
  • Experience of Customer Service/Administration/Telephony.
  • Proficient in the use of a personal computer and business applications software e.g. MS Office.
  • SAP skills and knowledge are desirable.
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