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Customer Service Representative - B2C job in Toronto

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Job Ref:  0f35b143
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  Ontario
City:  Toronto
18/10/2016 23:21
Job Description:

FT Customer Contact Agents (Business to Consumer)
Location: TORONTO - Steps from Union Station in Downtown Toronto.
About UsWe are a third party contact center outsourcer providing solutions to major businesses since 1992. We pride ourselves on our people and the close working relationships we have with long standing clients, market leaders in Financial, Utilities and Business Services. We've established a sterling reputation in our industry as the call center of choice by acting as a seamless extension of our client's and their NA you are an energetic, self-motivated and sales oriented individual looking to learn and develop in a lasting career in sales, we have immediate Full-Time opportunities for people interested in marketing insurance-related products to existing customers for some of Canada's largest Financial & Insurance Service providers.
As a member of our team, you will leverage the value of product information through direct customer contact in order to promote our client's services.
The successful candidate will posses the unique combination of rapport-building, presentation skills and experience required to quickly gather data, identify specific needs of potential customers and inform them on product features offering the most value.

Related business development or telemarketing experience a MUST!
Excellent communication skills - both verbal and written
Professional demeanor, stellar phone etiquette
Able to perform successfully in a results-oriented environment
PC/keyboard literate, typing speed over 30 words per minute
Self starter attitude
Able to follow established sales scripts
Ability to adapt to on-going directives
Willingness to accept and immediately apply constructive feedback

We offer:

Full-Time positions, evenings and weekend shifts
Progressive healthcare benefit plan after 90 days
$2/hr premium for bilingual (English/French)
Competitive compensation with the ability to earn up to $14.00/hr after initial training.
Growth & development opportunities including Agent Certification and company Leadership Training Program.
On-going first class product and sales training
A casual office environment

Hours of operations:

Monday to Friday from 2:00pm to 10:00pm
Every other Saturdays from 10 am to 6pm

We are committed to providing accommodations for people with disabilities. Accommodations will be provided in all parts of the hiring process as required under our Employment Accommodation policy. Applicants need to make their needs known in advance.
For immediate consideration, For Toronto please complete our on line application, and If selected you will be contacted via phone by a member of our Recruitment Team.
Due to the volume of applications we receive, only those candidates selected for telephone interviews will be contacted.
We wish you all the best in your employment search!

Company Description:

About Regis and Smith

While we primarily specialize in permanent placements of great people with great companies we also provide our business clients temporary staff to fill in for vacation and sick days as well to supplement their permanent workforce to meet high demand production times.

We serve both our business and job seeker clients with honesty and respect to fulfil each parties expectations and needs.
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